Frequently Asked Questions
About OmniDerm
OmniDerm Pty Ltd is a Melbourne-based skincare distributor specialising in premium biomimetic solutions. We partner with forward-thinking professionals who prioritise skin health and long-term results. Our portfolio includes globally renowned brands such as Dr. Spiller and herbs2peel, designed to revolutionise the way we nurture the skin.
We go beyond product distribution—we champion skin health through education, innovation, and partnership. Our biomimetic formulations respect and reinforce the skin’s natural barrier, offering sustainable, science-backed solutions. By collaborating with us, you gain more than products; you gain access to expertise, support, and a community dedicated to excellence.
Biomimetic skincare is designed to work in perfect synergy with the skin, mimicking its natural composition to restore balance, hydration, and resilience. This intelligent approach enhances skin function without disrupting its delicate ecosystem, making it ideal for all skin types, including the most sensitive.
herbs2peel is an all-natural transformative skin renewal method rooted in nature and powered by science. Unlike traditional chemical peels, it harnesses the potency of pure herbs to stimulate the skin’s natural regeneration process. The result? A fresh, radiant complexion without unnecessary trauma.
Partnering with OmniDerm
We seek visionary professionals who share our commitment to exceptional skincare. To explore a partnership, reach out to us at admin@omniderm.com.au or complete our inquiry form. Our team will provide personalised solutions to integrate our brands into your business seamlessly.
Yes! Knowledge is power, and we believe in equipping our partners with the skills and confidence to deliver outstanding results. Our in-person and online training programs ensure you stay at the forefront of skincare expertise.
Success is a journey, and we walk it with you. From personalised consultations to strategic marketing resources, we provide the tools and insights needed to grow your business. Expect exclusive access to business development strategies, promotional materials, and special events tailored to your success.
To find your nearest clinic, simply visit our website and use the “Clinic Finder” tool located on the homepage. Alternatively, you can contact our customer service team, and we’ll be happy to assist you in locating the closest clinic based on your location.
Partner Portal and Skinformation
Skinformation is OmniDerm’s exclusive partner portal, designed to provide you with 24/7 access to essential resources. As a valued partner, you can log in to Skinformation to access training materials, marketing assets, treatment protocols, and product knowledge guides—all in one convenient location.
Once your partnership with OmniDerm is established, you will receive login credentials for the Skinformation portal. Simply visit the Skinformation website and enter your details.
Skinformation offers a comprehensive library of materials, including:
Step-by-step treatment guides
Exclusive training videos
Marketing assets for client education
Product ingredient breakdowns and usage instructions
Business growth tools and strategies
Yes! We continually update Skinformation to meet the evolving needs of our partners. If there’s specific content or support you’d like added, reach out to our team, and we’ll do our best to provide it.
Ordering and Logistics
Existing partners can order through our streamlined online portal. New partners can connect with us to set up an account and begin their journey with OmniDerm.
Orders placed before our daily cut-off are processed the same day. Shipping within Australia typically takes 3-7 business days. Our warehouse team works diligently to ensure your order arrives securely and on time, allowing you to focus on delivering excellence to your clients.
At this time, we primarily serve Australian businesses. However, if you are based internationally and are interested in our products, we encourage you to contact us at admin@omniderm.com.au to explore potential opportunities.
